top of page

Privacy Policy for Hydestilestud.co.uk 

 

Your privacy is important to us at Hydestile Stud. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and book our one-bedroom apartment for short-term lets via Airbnb, Booking.com, or directly through our website. 

 

1. Information We Collect 

Personal Information: 

When you book accommodation with us, we collect personal information, including your name, email address, phone number, and payment details to process your reservation and communicate regarding your stay. 

​

Booking Details: 

Details such as check-in and check-out dates, guest preferences, and any special requests you make during the booking process. 

​

Website Usage Data: 

We gather information about user interactions with our website, including IP address, browser type, referring/exit pages, and date/time stamps, to analyse usage trends and improve website performance. 

 

2. How We Use Your Information 

To Process Bookings and Payments: 

We utilise your personal and payment information to confirm your booking, process payments securely, and provide customer support as needed. 

​

To Improve Our Services: 

Analyse usage data to enhance user experience, troubleshoot technical issues, and develop new features. 

Communication: 

To send booking confirmations, notifications of changes, or other relevant information related to your stay and our services. 

Legal Compliance: 

To ensure compliance with all applicable laws and regulations, including regarding record keeping and reporting obligations. 

 

3. Disclosure of Your Information 

Service Providers: 

We may share your information with third-party service providers who perform services on our behalf, such as processing payments, managing bookings, or providing customer support, while ensuring they adhere to privacy standards. 

​

 Legal Requirements: 

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). 

​

4. Data Security 

Protective Measures: 

We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. 

Data Encryption: 

We use industry-standard encryption technologies to protect your financial transactions and personal information during transmission between your device and our servers. 

 

5. Your Rights 

Access and Update: 

You have the right to access the personal information we hold about you, request corrections, or update inaccurate data by contacting us directly.  

Erasure: 

You may request deletion of your personal information from our records, where it is no longer necessary, subject to legal obligations. 

 

6. Cookies 

Our website uses cookies to enhance user experience. You can control or disable cookies through your browser settings, although doing so may limit certain functionalities on our site. 

 

7. Changes to This Privacy Policy 

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and significant changes will be communicated to you directly where applicable. Please review this policy periodically for updates. 

 

8. Contact Us 

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us via email stay@hydestilestud.co.uk

By using our services, you consent to the processing of your information as described in this Privacy Policy. 

bottom of page